One Shift, Three Versions of Reality

Payroll often bears the burden of reconciling problems created upstream. In healthcare environments reliant on agency labour, a single shift can generate multiple, conflicting records of what occurred. This article explores why that happens, how it impacts payroll teams, and what finally restores control. In this article, Jacinta Goldstone-Henry explores why that happens, how it impacts payroll teams, and what finally restores control.

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