Having a lean team shouldn't limit what you can achieve.
We help organisations with lean teams make sound decisions, deliver digital transformation and workforce management projects, and put AI to practical use.
Lean team.
Substantial responsibility.
You might support a growing business or thousands of people across Australia. When the same team must keep things running and deliver change, trusted experienced experts make all the difference.
What needs to move forward?
KJM brings operational understanding to technology projects, leadership and practical AI, helping you make decisions and carry them through.
Workforce & payroll
Your teams are working around the systems that should support them.
We help select, implement and improve workforce management and payroll systems. From complex implementations and testing, to change management and adoption, we stay close to the operational detail.
Fractional CIO
You need experienced technology leadership, without a full-time appointment.
We work with your leadership team to set priorities, assess investments, manage vendors and strengthen governance. You gain independent senior advice and practical support to carry decisions through.
AI strategy & implementation
You see the opportunity in AI. Your exec and / or board demand AI savings You need a practical way to act on it.
We identify useful applications, set appropriate guardrails and build workflows, automations and tools. We help your people put them to work within the Microsoft or Google environment you already use with security and governance central to everything we do.
From our work · Payroll transformation
We found a better use for our client’s consulting budget.
During a payroll system replacement, KJM helped a client build on their established comparison process. Automating repetitive preparation reduced manual effort and handling risk, creating more time to investigate and explain payroll differences.
- Over $7,000 saved
- Reduced handling risk
- More time for payroll analysis
Experience that changes the approach
Our senior consultant was assigned to compare parallel pay runs using the client’s established process. Preparing the data involved extensive copying, pasting and formula updates. Investigating differences also meant checking whether they came from payroll or from manual preparation.
Through active project oversight, a founder identified an opportunity to automate repetitive preparation and reduce handling risk. Using AI, they built a repeatable tool to prepare both datasets and flag exceptions for investigation and source-system fixes.
By reducing manual data handling, we reduced the risk of preparation errors and freed our senior consultant to investigate, resolve and explain discrepancies.
The project team gained repeatable checks and a clearer view of what needed attention. Documented, auditable comparisons gave sponsors a stronger basis for decisions about payroll readiness, with less consulting time spent preparing the data.
Real engagement. Illustrative pay codes, values and errors.
After automation: more time for analysis
Repeatable preparation. Quicker comparisons. Expert analysis.
Over $7,000 in billable fees saved across 14 validated parallel pay runs. Savings are after accounting for the billable time spent developing the solution.
Vendor agnostic.
Trusted with complex delivery.
We receive no financial incentive for recommending one product over another. We deliberately keep it that way, so our advice stays focused on what fits your organisation.
Vendors are also a major source of introductions to KJM. They know we can take on complex work that needs depth across operations, technology and delivery.
Product expertise, backed by broader technology capability.
A vendor brought KJM into a project that needed integration expertise beyond the scope of its usual implementation partners. Those partners specialise in the vendor’s software. KJM combines specialist knowledge of the vendor’s software with the broader technical expertise to implement it, connect it with other systems and make it work for the customer’s organisation.
An independent review, a year after go-live.
Being live doesn’t always mean every business need has been met. KJM was engaged to independently review an existing implementation, hear from the people using and supporting it, and recommend practical improvements to help the customer get more from their investment.
Our values show up in the work.
Understand the decision before you make it.
We explain the options, trade-offs and impact on your organisation. If a configuration choice is difficult to reverse, you should know that before you sign it off.
Experience stays with the engagement.
Senior consultants deliver the work. Founders oversee every project and contribute directly where their skills are needed, supporting our consultants and your outcome.
Expect us to challenge and improve.
If an approach will frustrate users, we will tell you. If automation can reduce the consulting time you need, we will pursue it. Your investment should go towards useful work.
Good governance is part of delivery.
We apply established practice with controls suited to your organisation. For AI and applications, that includes appropriate access, oversight and working within your approved environment.
Local experience that understands your context.
Our consultants are based in Australia. We understand the regulatory landscape, local operating conditions and the pressures on the people responsible for workforce, payroll and technology decisions.
Change management is part of the work.
We help people understand what is changing, prepare for new ways of working and build confidence using the solution. Communication, training and adoption belong in the delivery plan.
Three founders walk into a bar.
Different strengths.
Shared vision.
It sounds like the start of a joke. It became the start of the KJM journey.
In a pub in Pyrmont, we met to explore whether we could build something together. We brought different strengths in leadership, operations and technology, but shared the same passion for what clients should be able to expect.
We had seen the cost of decisions made without understanding the consequences, projects that followed the process but missed the purpose, and teams left to make the system work.
So we agreed on the standards we would bring to every engagement: experienced people, honest advice, active founder involvement and a willingness to find a better way, including when that means fewer billable hours.
The hourly rate is only part of the cost.
We are not the cheapest hourly-rate option. We invest in experienced local staff and ensure rigour in decisions, testing and implementation to get the work right the first time and minimise expensive rework.
We also look for ways to reduce the hours required, including automation of otherwise billable work. The value is in the quality of the result, the disruption avoided and how well your team can use what we deliver.
Different disciplines. One engagement.
Investment judgement, delivery capability and technology leadership rarely sit in the same team. At KJM they sit across the founders who work on your engagement.
Stacey Kavanagh
Brings clarity to investment decisions, challenges assumptions and keeps attention on what will create lasting business value.
Jacinta Goldstone-Henry
Connects people, process and systems, unblocks delivery and helps organisations turn plans into workable, adopted solutions.
Martin Adams
Brings CIO experience and technical depth to connect business direction, technology decisions and practical opportunities in AI.
Every KJM project has founder oversight. One or more founders contribute to activities according to the skills the engagement needs.
What is taking more effort than it should?
A workforce project, a technology decision or an opportunity to use AI. Tell us what you are trying to achieve and where you are getting stuck.
